Janrain

Infographic: How to Solve the Online Registration Challenge

How often have you become frustrated filling out online registration forms? There is a better way. Janrain has compiled data on some of the most challenging aspects of online registration forms and simple solutions to improve the user experience…and conversion rates.

Click here to download the full infographic [PDF].

How to Solve the Online Registration Challenge Inforgraphic

Click here to download the full infographic [PDF].

Important Stats

  • 86% of people may leave a website when asked to create an account | Click to share
  • 50% of people dislike creating new passwords | Click to share
  • 60% of people have more than 5 unique passwords to remember | Click to share
  • 40% of people use the Forgot Password feature at least once a month | Click to share
  • 88% of online users admit they have lied on form | Click to share
  • 2 in 5 people would rather solve world peace than create a new password | Click to share
  • 2 in 5 people would rather scrub a toilet than create a new password | Click to share
  • 77% of online users prefer social login | Click to share
  • Facebook is the preferred social login provider of choice | Click to share

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Kitchen Design Ideas 5 pts

Social login is the most preferable option but some fear of using their social networks login!

Free Man 16 pts

Its strange to see linkedin is used by very less percentage of users.

For Him 29 pts

 Free Man Linkedin is used by only professionals so its use is limited.

Kent Ong 7 pts

I don't use Facebook to login any other websites because FAcebook is my personal profile. There are too much persona information. I prefer to use Twitter to login.

bpiwonka 6 pts

@jklem63 - thanks for the feedback on our stats - love to receive input, both positive and negative.  I'm like you - appreciate hard stats that help me build strategy/business case.  But sometimes crafting a question in a less formal way (eg "would you rather do household chores like clean your toilet than create another username/password combination") identifies consumer sentiment in a colorful way that also supports/refutes a hypothesis.

ChristineEvans 5 pts

Sorry, but your infographic image is not showing up when clicked upon. :(

mftracy73 5 pts

Great stats. Does the 25% for 'g' represent G+ and gmail or just gmail? There are a lot of users, who have a Gmail account without creating a G+ account. 

Michael Olson 5 pts

 mftracy73 - Thanks for the feedback.  The Google figures represent Gmail accounts.  You're right that not all Gmail users have activated their G+ accounts.  But with more than 425 Gmail users worldwide, it obviously makes up a large segment of web users.

jklem63 5 pts

HI -- I love these stats. They will help me convince some skeptics in my own organization about the importance of this issue. But what's up with the questions about world peace and toilets? Hard to believe you actually asked those questions, and even if you did, they dilute the power of your message.  Gives my skeptics a reason to discount your findings as frivolous.

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