Janrain, the leader in online User Management solutions, is growing its sales team and seeking an Account Manager to boost our already accelerated growth in our Portland Office. Fueled by expandingsocial networks and the desire for websites to tap these vast onlinecommunities, the Janrain Sales Team has plenty of opportunity and is adding sales professionals with the track record and desire to contribute to growing aworld-class SaaS company.

This Account Manager role requires a tenacious, intelligent and professional sales person who will take a strategic approach to establishing and maximizing our reach and impact for our largest existing customers. Each Account Manager is ultimately responsible for the growth and retention of their assigned customer base. Specifically, they are responsible for the successful implementation and ongoing value our products bring to our customer’s business. They will identify additional customer requirements and realize growth opportunities through outstanding customer management and presentation of new Janrain products and services. A key performance measurement is the ability to retain and renew customers for additional terms.

The ideal candidate will be a self-starter that is biased to action and has prior experience selling SaaS solutions to enterprise and strategic brand customers. This position is ideal for someone with experience with social media applications or selling web infrastructure solutions. Prior experience in account management and “farming”activities is essential.

This is a great opportunity to get in on the ground floor of a dynamic and promising early stage growth company with products and services that enable websites to gain significant benefits by enhancing their user engagement and measurement. The flagship product, Janrain Engage, allows websites to register and log-in their visitors with their ID from Facebook, Google, Yahoo!, Twitter, MySpace, AOL, Hotmail, Windows Live ID or other OpenID accounts. These sites then import rich user profile data and address books, and publish user activity back to multiple social networks, driving additional traffic. Very few websites are NOT interestedin these services. Additional Janrain products and services provide customers with a complete user management solution, from registration to publishing, from custom ID solutions to user profile database solutions.

Responsibilities

• Secure renewals for all accounts under your management
• Regularly identify and close upgrade opportunities
• Source and close new business from your accounts to meet and exceed monthly sales goals
• Own the customer relationship, aligning and coordinating internal resources for successful deployment and proactive support
• Develop, document and execute account strategies with all customers under your management
• Advocate for your customers across all functional groups in alignment with Janrain’s business objectives
• Through research and customer interaction, develop an intimate understanding of your customers’ business objectives and how our products align to them
• Build a deep and always current understanding of Janrain's products and strategies, their place in the market, and their use by customers
• Make regular calls to accounts to discover new requirements and refresh their knowledge of our products functionality and value to their business
• Leverage existing implementations and relationships to expand Janrain usage within large networked web properties
• Cultivate referenceable accounts and develop case studies with Marketing
• Document all customer interactions and activities in salesforce.com
• Deliver the highest level of customer service, regularly delighting your customers
• Contribute to Janrain’s overall sales strategy and successes

Requirements

• 3+ years online media experience in a sales/commission/quota-based role
• Bachelors Degree or equivalent experience
• Proven track record of reaching and exceeding sales revenue goals
• Driven to close more business than needed to beat quota every month
• Incisive and creative problem solving
• Passionate about delivering value and delighting customers, even in adverse situations
• Flexible, tenacious and able to think on your feet
• Outstanding research/lead generation skills
• Strong grasp of fundamentals of social media, online advertising, cloud and emerging technology
• Exceptional communication skills (both verbal and written) including professional proposal preparation
• Impeccable attention to detail and ability to QA own work
• Efficiently manage time, reach decision-makers and assess potential opportunities
• Interested in technology and able to clearly explain complex concepts at the correct level for your audience.
• Able to move fast and thrive in a dynamic, quickly-changing environment

Job Location

Portland, OR, US.

Position Type

Full-Time/Regular

Janrain offers a generous benefit package, which includes medical, dental and vision coverage, vacation, life insurance and disability plans.

If you meet the qualifications and would like to be considered for the Janrain Account Manager position, send your resume/blog/linkedin/twitter and summary of your immediate qualifications to apply@janrain.com.